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Covid-19 Statement

All we do to keep you safe

Our response to Covid-19

Social distance ready 

Dear valued guest, 

With the COVID-19 outbreak, The Seven Hills Palace Hotel and Spa assures you that your safety and comfort remain our highest priority. Our thoughts are with those who are affected by this virus and those who are caring for them. 

Please find below an update on what we are doing to ensure maximum flexibility for your bookings and your wellbeing when you stay with us. 

 

Flexible Booking 

We will allow guests to modify their reservations free of charge or receive a full refund for cancellation, where applicable. This is valid for bookings made directly with the hotel, from our brand website or via our call centre. Please contact the hotel directly to modify or cancel your reservations.  

For bookings made through a travel intermediary (e.g. travel agents, OTAs, Tour Operators), please contact to your booking provider for further assistance. 

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